State Home Mortgage Servicing

State Home Mortgage Servicing is the mortgage loan servicer to whom you will make your mortgage payments. State Home Mortgage Servicing also requests and receives property tax bills electronically and payment is issued from your escrow account. You, the homeowner, will receive a copy of the tax bill for your records as this is a requirement for city and county tax municipalities. If you are in receipt of a tax bill for a prior year or a bill for solid waste please contact us to determine if your account is escrowed for that payment.  You may reach us at our toll-free number or, for your convenience, you can also email a copy of the bill along with your questions to [email protected]

As a reminder, State Home Mortgage Servicing does not communicate with customers via text message. Official communications from State Home Mortgage Servicing will be sent via mail, email or discussed via phone.

Payments can be made online using our Servicing Digital Portal or you can send payments to our mailing address. You can also drop off your payment via check or money order in our drop box located just outside our office by our main parking deck.

Effective June 1, 2017, the fee is $5 for a one-time draft transaction if you speak to a live representative. 

Tax bills are automatically paid by State Home Mortgage and copies do not need to be sent in unless it is the result of a recent tax exemption. Exemptions may be faxed to 770-405-7982.

Note: Please have your payment in the State Home Mortgage Office by 3 pm on the month-end cut-off date to ensure adequate posting time.