Reasonable Accommodation Policy

Agency Administrative Plan 2.II.A (2-4 to 2-9)

• DCA will encourage the family to make its request in writing using a reasonable accommodation request form. However, DCA will consider the accommodation any time the family indicates that an accommodation is needed whether a formal written request is submitted.
• All Reasonable Accommodations will be verified annually unless a knowledgeable professional confirms the disability is permanent.
• After a request for an accommodation is presented, DCA will respond, in writing, within 14 calendar days.
• If DCA denies a request for an accommodation because there is no relationship, or nexus, found between the disability and the requested accommodation, the notice will inform the family of the right to appeal DCA’s decision through an informal review (if applicable) or informal hearing (see Chapter 16).
• If DCA denies a request for an accommodation because it is not reasonable (it would impose an undue financial and administrative burden or fundamentally alter the nature of DCA’s operations), DCA will discuss with the family whether an alternative accommodation could effectively address the family’s disability-related needs without a fundamental alteration to the HCV program and without imposing an undue financial and administrative burden.
• If DCA believes that the family has failed to identify a reasonable alternative accommodation after interactive discussion and negotiation, DCA will notify the family, in writing, of its determination within 14 calendar days from the date of the most recent discussion or communication with the family.

For more information, contact Georgia DCA’s Housing Choice Voucher Department.